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Frequently Asked Questions (FAQs)

These FAQs provide general information about using the Qamillion online store. Where detailed terms apply, please refer to the relevant Qamillion policy.

Account & Shopping

Qamillion may be used by individuals who are 18 years of age or older and legally capable of entering into a binding agreement.

Please refer to the Terms & Conditions for further details.

Certain features and services on Qamillion may require you to create and maintain a registered account.

Account creation and use are subject to the Sign-Up Policy and applicable provisions of the Terms & Conditions.

Customers should maintain only one registered Qamillion account, unless otherwise permitted by Qamillion.

Creating or using multiple accounts to circumvent restrictions or improperly obtain promotional or other benefits is prohibited under the Terms & Conditions and Sign-Up Policy.

Payments

Qamillion may offer Credit Cards, Debit Cards, UPI, Net Banking and Cash on Delivery (C.O.D.), subject to availability.

Exchange Coupons, Gift Cards and Promotional Coupons may also be available, subject to their applicable terms and conditions.,

Payment methods may vary depending on factors such as the product, order, location or other operational considerations.

Please refer to the Terms & Conditions for payment-related provisions.

Orders & Delivery

Orders are ordinarily dispatched within 24 working hours and delivery is ordinarily completed within 72 working hours from dispatch.

Actual delivery times may vary depending on factors including location, serviceability, logistics and other circumstances.

Please refer to the Terms & Conditions for further details.

An order may be cancelled subject to the applicable cancellation conditions, timelines and charges, if any.

Cancellation eligibility may depend on the status of the order and other applicable conditions.

Please refer to the Cancellation Policy for complete details.

Returns & Exchanges

Eligible products may be returned subject to the Return Policy.

Unless otherwise specified, a return request must be initiated within 3 days from the date of delivery. The product must also satisfy all applicable eligibility conditions, including any requirements relating to its condition, packaging or other specified criteria.

Please refer to the Return Policy for complete details.

Eligible products may be exchanged subject to the Exchange Policy.

Unless otherwise specified, an exchange request must be initiated within 5 days from the date of delivery. The product must also satisfy the applicable eligibility conditions.

Please refer to the Exchange Policy for complete details.

Please initiate the applicable return or exchange request through the Help Desk on the Qamillion online store and follow the instructions provided.

Your request will be assessed in accordance with the applicable Return Policy or Exchange Policy, which will determine eligibility and the subsequent process.

The information submitted with your request, including any photographs or videos, may be reviewed initially.

If the request proceeds, the product may be collected and physically inspected at a Qamillion facility.

Final approval of a return or exchange is subject to the applicable policy and, where applicable, the results of the physical inspection.

Refunds & Qamillion Wallet

Approved refunds are credited to the Customer's Qamillion Wallet by default, subject to the Refund Policy.

Eligible registered customers may request withdrawal of eligible wallet funds in accordance with the applicable withdrawal process and requirements.

Please refer to the Refund Policy for further details.

The Qamillion Wallet is a digital wallet associated with your Qamillion account.

Eligible refund amounts may be credited to the Wallet and may be used towards purchases on the Qamillion online store.

Wallet withdrawals, where permitted, are subject to the applicable requirements and processes set out in the Refund Policy.

Exchange Coupons

An Exchange Coupon may be issued following an approved exchange and may be used towards a subsequent purchase on Qamillion, subject to the Exchange Policy.

Exchange Coupons are subject to applicable redemption restrictions and are not generally redeemable for cash or withdrawable through the Qamillion Wallet.

Please refer to the Exchange Policy for applicable terms and restrictions.

Products purchased wholly or partly using an Exchange Coupon are subject to the restrictions specified in the Exchange Policy.

These restrictions may apply to cancellation, return, exchange and refund requests.

Please refer to the Exchange Policy before purchasing or submitting a request relating to a product purchased using an Exchange Coupon.

Products, Pricing & Availability

Certain product images displayed on Qamillion may be AI-generated, digitally rendered or enhanced.

As a result, the actual product may differ from its displayed image in terms of colour, shade, texture, finish or other visual characteristics.

Please refer to the Product Information, Availability and Pricing Policy for further details.

Product prices, descriptions, specifications and availability may change from time to time.

Availability and pricing may be affected by factors including stock levels, operational considerations and other applicable limitations.

Please refer to the Product Information, Availability and Pricing Policy for further details.

Privacy & Policies

Personal information collected or processed by Qamillion is handled in accordance with the Privacy Policy and applicable law.

Please refer to the Privacy Policy for information about how personal information is collected, used, stored, disclosed and otherwise handled.

The detailed rules applicable to your order are set out in the relevant Qamillion policies, including:

  • Terms & Conditions
  • Sign-Up Policy
  • Product Information, Availability and Pricing Policy
  • Cancellation Policy
  • Return Policy
  • Exchange Policy
  • Refund Policy
  • Privacy Policy

Customers are advised to review the applicable policy before placing an order or submitting a cancellation, return, exchange or refund request.

Styles & Design

Qamillion offers a range of everyday T-shirt styles, including:

  • Polo T-shirts
  • Polo Zipper T-shirts
  • Henley T-shirts
  • Henley Zipper T-shirts
  • V-Neck T-shirts
  • Crew Neck T-shirts

Each style is designed to offer a different look while maintaining everyday comfort and versatility.

The main difference is the neckline.

A V-Neck T-shirt has a V-shaped neckline, while a Crew Neck T-shirt has a classic rounded neckline.

Both styles are versatile everyday options and can be worn on their own or layered with other clothing.

Polo T-Shirts

Qamillion Polo T-shirts are available in Core-C100 (100% Cotton Pique) and Core-C60 (60% Cotton & 40% Polyester Blend), subject to style, colour and size availability.

Core-C60 Polo T-shirts feature a soft collar designed for a premium look and a comfortable feel.

The collar is designed to complement the Polo silhouette while providing a soft and comfortable feel during everyday wear.

Core-C60 Polo T-shirts are made with a 60% cotton and 40% polyester blend and feature a soft collar designed for comfort.

They are intended as versatile everyday T-shirts that can be styled for casual as well as more polished looks.

Polo Zipper T-Shirts

A Polo Zipper T-shirt combines the classic Polo silhouette with a zipper-front neckline instead of a traditional button opening.

It offers a contemporary alternative to the classic Polo design.

Selected Polo Zipper T-shirts are available in Core-C100 (100% Cotton Pique) and Core-C60 (60% Cotton & 40% Polyester Blend).

Please check the individual product page for the available fabric, colour and size options.

Henley T-Shirts

A Henley T-shirt is a collarless T-shirt featuring a front neckline opening, traditionally finished with buttons. It offers an alternative to the classic crew-neck design while maintaining an easy, everyday look.

Qamillion Henley T-shirts are available in selected styles in Core-C100 (100% Cotton Pique) and Core-C60 (60% Cotton & 40% Polyester Blend).

Henley Zipper T-Shirts

A Henley Zipper T-shirt combines the collarless Henley-inspired neckline with a zipper-front opening.

It provides a contemporary interpretation of the classic Henley style.

Depending on the product, Henley Zipper T-shirts may be available in Core-C100 (100% Cotton Pique) or Core-C60 (60% Cotton & 40% Polyester Blend).

V-Neck & Crew Neck T-Shirts

A V-Neck T-shirt features a V-shaped neckline and offers a clean, versatile alternative to a traditional crew-neck T-shirt.

It can be worn on its own or layered with other garments.

A Crew Neck T-shirt features a classic rounded neckline and is one of the most versatile everyday T-shirt styles.

It can be worn on its own or used as a base layer.

Selected V-Neck and Crew Neck T-shirts are available in:

  • Core-C100 — 100% Cotton Pique
  • Core-C60 — 60% Cotton & 40% Polyester Blend
Fabrics

Qamillion T-shirts are available in two fabric options:

  • Core-C100: 100% Cotton Pique
  • Core-C60: 60% Cotton and 40% Polyester Blend

The availability of each fabric may vary by style, colour and size.

Core-C100 is a Pique-weave knitted fabric made from 100% cotton.

It offers the natural feel of cotton combined with the distinctive textured construction of Pique fabric.

Core-C100 is available across selected Qamillion T-shirt styles.

Core-C60 is a Single-jersey knitted fabric made from 60% cotton and 40% polyester.

The blend combines the feel of cotton with the characteristics of polyester, making it a versatile fabric choice for everyday wear.

Core-C60 is available across selected Qamillion T-shirt styles.

The choice depends on your preferred fabric composition, knit construction, look and feel.

  • Core-C100: A Pique-weave knitted fabric made from 100% cotton. Its structured texture makes it well suited for summer wear, semi-formal occasions and a daily office collared look. Depending on the colour and styling, it can also work well for social evenings and casual outings.
  • Core-C60: A Single-jersey knitted fabric made from 60% cotton and 40% polyester. It offers a more relaxed, easy-going feel, making it a versatile choice for collared office wear, social meet-ups and everyday casual wear.

Both fabrics are designed for everyday versatility. You may choose to build your T-shirt collection with both fabrics, using Core-C100 when you want a more structured and refined look and Core-C60 when you prefer a more relaxed feel.

Product

Yes. Product images may be AI-generated, digitally rendered or enhanced, and the actual product may therefore differ slightly in colour, shade, texture, finish or other visual characteristics.